Session 1- Create Your Support Teams And Ensure Success
- create and share your practice philosophy with the entire dental team
- team of business advisors
- selecting solo or group practice
- dental team recruitment, development and training
- hiring local staff with multiple languages enhances marketing
Session 2- Delegation Of Responsibilities To The Dental Team
- dentist should only do what he alone is licensed to do
- all else should be delegated to staff and maximize production
- some administrative and business responsibilities can be allocated
- optimizing customer service and and communication skills
- develop dental emergency protocols and be prepared
Session 3- Dental Team Utilization And Increased Profitability
- develop a master schedule for efficient and productive booking
- team assignments and multiple chair production
- controlling the appointment book
- allocation of responsibilities
- developing a comprehensive recall program with the dental team
Session 4- Clarity Of Expectations And Obligations When Hiring Staff
- staff contracts
- terms of employment, expectations and responsibilities
- establish performance review guidelines and salary review
- staff benefit programs
- dental team schedules, including vacations and stat holidays
- establish clear expectations for standards of care and communication
- review CPR requirements
- overtime guidelines and expectations
- review guidelines and employment standards for your state or province
Includes all 4 sessions. Each session is 2 hours
5:00pm – 2 separate times EST (East Coast) and PST (Pacific Coast)
Available in Multiple Languages and International Time Zones