creating a happy work environment
creating a happy work environment
- how to ensure client feels respected, understood and appreciated
- creating harmony among the entire team
- customer satisfaction; happy clients are your best marketers
- communication techniques using power phrases and active listening
- techniques and terminology for development of trust and confidence
- welcoming office environment hints -colors, cleanliness, sounds, odors
- design and decor cost effective approach and create expectation of quality care
- factors affecting calmness and minimization of anxiety
- potential conflict avoidance- guidelines and terminology
- optimum locations for success and happiness
- designing areas for client privacy comfort requirements
- Dr Kramer’s Comfort Quotient- an office self evaluation by your team. Measure up?
- the emergency visit-how to prepare staff and create calmness, efficiency and positive marketing
- appreciation, communication and rewards as a practice builder